Terms and Conditions endospecials.

General Terms and Conditions of endospecials., established in Hillegom

 

Version valid from 01/09/2014

 

1. 1. General

 

1.1 These terms and conditions apply to all offers from endospecials.. The conditions are accessible to everyone and included on the website of www.endospecials.com. On request we will send you a written copy.

 

1.2 By placing an order you indicate that you agree with the delivery and payment conditions. endospecials. reserves the right to change its delivery and / or payment conditions after the expiry of the term.

 

1.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by endospecials..

 

1.4 endospecials. guarantees that the delivered product meets the agreement and meets the specifications stated in the offer.

1.5 Shipment will be made by transferring the amount due in advance. Advance payment can be made by means of a personal transfer to the bank account number. This is indicated in the confirmation after order. You can also choose to pay the total amount through I-Deal through your own bank.

1.6 After an order you can also choose the option pick up. On a date and time to be determined, the item can be picked up at endospecials. address. For this, unless otherwise agreed, no shipping costs will be charged and payment must be made in cash upon delivery.

2. Delivery

 

2.1 Delivery takes place while stocks last.

 

2.2 endospecials. guarantees to have delivered the ordered item to the buyer within 2 to 3 working days, but within the framework of the rules of the distance purchase, Revano will execute orders within 30 days. Despite all the efforts, it is possible that the expected delivery time of 2 to 3 working days cannot be achieved, but we are striving for this. If this is not possible (because the ordered is out of stock or no longer available), or there is a delay for other reasons, or an order cannot be executed or only partially executed, the consumer will receive within 1 month after placing the order message and in that case he has the right to cancel the order without costs and notice of default.

 

2.3 The obligation to deliver from endospecials. will, subject to proof to the contrary, be met as soon as the goods delivered by endospecials. have been offered to the buyer once. For home delivery, the report of the carrier, including the refusal of acceptance, serves as full proof of the offer to deliver.

 

2.4 All periods mentioned on the website are indicative. No rights can therefore be derived from the aforementioned periods.

2.5 Transport and delivery of the items will be in the hands of TNT-Post, PostNL or DHL. They apply the rule to have used the delivery process within 48 hours for each delivery of order on behalf of endospecials. within the Netherlands. Delivery of parcel post will take place on Mon. until Friday Customer must take into account that someone must be present to receive package at the specified delivery address.

2.6 endospecials. uses two shipping rates, namely 1. € 3.95 for shipping per package up to an order value of € 100.00 excluding VAT, 2. € 0.00 for shipping per package from an order value of € 100.00 excluding VAT. endospecials. may be authorized to use other rates for the benefit of the customer.

 

3. Prices

 

3.1 Prices are not increased within the duration of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.

 

3.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typesetting errors.

 

3.3 All prices on the site are in EUROs and excluding 21% VAT.

 

4. View period / right of withdrawal

 

4.1 If there is a consumer purchase, in accordance with the Distance Selling Act (Article 7: 5 of the Dutch Civil Code), the buyer has the right to return (part of) the delivered goods within a period of 7 days without giving a reason. This period starts when the ordered items have been delivered. If the buyer has not returned the delivered goods to endospecials. after this period, the purchase is a fact. The customer is obliged, before proceeding to return, to endospecials. in writing within the period of 7 days after delivery. The customer must prove that the goods delivered were returned on time, for example by means of a proof of mail delivery. The goods must be returned in the original packaging (including accessories and accompanying documentation) and in new condition. If the goods have been used, encumbered or damaged in any way by the customer, the right to dissolution within the meaning of this paragraph expires. With due observance of the provisions in the previous sentence, endospecials. ensures that within 30 days after good receipt of the return shipment, the full purchase amount excluding the calculated shipping costs will be refunded to the customer. The return of the delivered goods is entirely for the account and risk of the buyer.

 

4.2 The right to dissolution, as described in the previous paragraph, only relates to the delivered goods and will in no case relate to services.

 

4.3 The right of withdrawal does not apply to:

 

• Services for which the performance, with the consent of the consumer, has started for the period of seven working days

 

• Goods or services whose price depends on fluctuations in the financial market, over which the supplier has no influence

 

• Goods that have been manufactured to the consumer's specifications, such as customization, or that have a clear personal character

 

• For goods or services that cannot be returned due to their nature, eg i.v.m. hygiene or that can spoil or age quickly

5. Data management

 

5.1 If you place an order with endospecials., your data will be included in the customer file of endospecials.. endospecials. adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy.

 

5.2 endospcials. respects the privacy of users of the website and ensures confidentiality of your personal information.

 

5.3 In some cases endospecials. uses a mailing list. The customer can in any case respond to this not wanting to receive. This desire is then granted.

6. Warranty

 

6.1 endospecials. guarantees that the products it supplies meet the requirements of usability, reliability and service life as they are reasonably intended by the parties to the purchase agreement, and thereby vouches for the manufacturer's warranty of the product delivered to you.

 

6.2 The warranty period of endospecials. corresponds to the factory warranty period. However, endospecials. is never responsible for the ultimate suitability of the goods for each individual application by the customer, nor for any advice regarding the use or application of the goods.

 

6.3 The buyer is obliged to immediately check the delivered goods upon receipt. If it appears that the delivered item is incorrect, inadequate or incomplete, then the customer (before proceeding to return it to endospecials.) must immediately report these defects in writing to endospecials.. Any defects or incorrectly delivered goods must and can be reported to endospecials. in writing up to a maximum of 14 days after delivery. The goods must be returned in the original packaging (including accessories and accompanying documentation) and in new condition. Commissioning after the discovery of a defect, damage arising after the discovery of a defect, encumberment and / or resale after the discovery of a defect, completely voids this right to complain and return.

6.4 If complaints from the customer are found to be justified by endospecials., endospecials. will, at its option, replace the goods delivered free of charge or make a written arrangement with the customer about compensation, on the understanding that endospecials. liability and therefore the amount of compensation will always be is limited to at most the invoice amount of the goods in question, or (at endospecials.option) to the maximum amount covered by endospecials. liability insurance in the case concerned. Any liability of endospecials. for any other form of damage is excluded, including additional compensation in whatever form, compensation for indirect damage or consequential damage or damage due to lost profit.

 

6.5 endospecials. is not liable for damage caused by intent or equivalent recklessness of non-managerial staff.

 

6.6 This warranty does not apply if: A) and as long as the customer is in default towards endospecials.; B) the customer has parried and / or modified the delivered goods himself or had them repaired and / or modified by third parties. C) the delivered goods have been exposed to abnormal circumstances or are otherwise carelessly treated or have been treated contrary to the instructions of endospecials. and / or instructions on the packaging; D) the defectiveness is wholly or partly the result of regulations that the government has or will set with regard to the nature or quality of the materials used;

7. Offers

 

7.1 Offers are without obligation, unless otherwise stated in the offer.

 

7.2 Upon acceptance of a non-binding offer by the buyer, endospecials. reserves the right to withdraw or deviate from the offer within the period of 3 working days after receipt of that acceptance.

 

7.3 Verbal commitments only bind endospecials. after they have been confirmed explicitly and in writing.

 

7.4 Offers from endospecials. do not automatically apply to repeat orders.

 

7.5 endospecials. cannot be held to its offer if the buyer should have understood that the offer, or a part thereof, contained an obvious mistake or error.

 

7.6 Additions, changes and / or further agreements are only valid if agreed in writing.

 

8. Agreement

 

8.1 An agreement between endospecials. and a customer is established after an order has been assessed by endospecials. for feasibility.

 

8.2 endospecials. reserves the right, without stating reasons, not to accept orders or assignments or to accept them solely on the condition that the shipment takes place on delivery or prepayment.

 

9. Images and specifications

 

9.1 All images; photos, drawings etc .; Data on weights, dimensions, colors, illustrations of labels, etc. on the endospecials. website are approximate only, are indicative and cannot give rise to compensation or termination of the agreement.

 

10. 10 Force majeure

 

10.1 endospecials. is not liable if and insofar as its commitments cannot be met due to force majeure.

 

10.2 Force majeure means any strange cause, as well as any circumstance, which should not reasonably be for its risk. Delays in or non-performance by our suppliers, disruptions in the Internet, disruptions in electricity, disruptions in e-mail traffic and disruptions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence of suppliers and / or manufacturers of endospecials. as well as auxiliaries, illness of personnel, defects in aids or means of transport are expressly considered force majeure.

 

10.3 In the event of force majeure, endospecials. reserves the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement be amended in such a way that implementation remains possible. In no case is endospecials. obliged to pay any fine or compensation.

 

10.4 If, upon the commencement of the force majeure, endospecials. has already partially fulfilled its obligations, or can only partially meet its obligations, it is entitled to separately invoice the deliverable part and / or the deliverable part and the buyer is obliged to pay this invoice as it concerned a separate contract. However, this does not apply if the already delivered or deliverable part has no independent value.

11. 11. Liability

 

11.1 endospecials. is not liable for damage to vehicles or other objects caused by incorrect use of the products. Read the instructions on the package and / or consult our website before use.

 

12. Retention of title

 

12.1 The ownership of all items sold and delivered by endospecials. to the customer remains with endospecials. as long as the customer has not paid endospecials. claims under the agreement or earlier or later similar agreements, as long as the customer carries out the work performed or to be performed under this agreement. whether similar agreements have not yet been fulfilled and as long as the customer has not yet paid endospecials. claims for failure to fulfill such obligations, including claims relating to fines, interest and costs, all as referred to in Article 3: 92 BW.

 

12.2 The items supplied by endospecials. that are subject to retention of title may only be resold in the context of normal business operations and may never be used as a means of payment.

 

12.3 The buyer is not authorized to pledge the goods that are subject to the retention of title nor to encumber them in any other way.

 

12.4 The customer already gives unconditional and irrevocable permission to endospecials. or a third party to be appointed by endospecials. to, in all cases where endospecials. wishes to exercise its ownership rights, to enter all those places where its properties will then be located and to take those items with it. take.

 

12.5 If third parties seize the goods delivered under retention of title or wish to establish or enforce rights thereon, the customer is obliged to inform endospecials. of this as soon as can reasonably be expected.

 

12.6 The buyer undertakes to insure and keep insured the goods delivered under retention of title against fire, explosion and water damage as well as against theft and to give the policy of this insurance for inspection to endospecials. upon first request.

13. Applicable law / competent court

 

13.1 Dutch law applies to all agreements.

 

13.2 The competent court within the district of Leiden will take cognizance of disputes arising from an agreement between endospecials. and the buyer that cannot be resolved by mutual agreement, unless endospecials. prefers the difference to the competent court of the place of residence of the the buyer, and with the exception of those disputes that fall within the competence of the sub-district court.